Please feel free to browse our help topics or submit a ticket.
Amy Metherell Feb 28 • Frequently Asked Questions / Getting Started
You can email anything to your AboutOne account! Simply send any email from the email address associated with your AboutOne account to email@example.com. Voilà! Your email appears in your AboutOne stream. Read more here.
Watch this video to see how easy it is!
Did you know you can turn your smartphone or tablet into a free portable scanner to scan that paper clutter and send it to AboutOne? This is a fast and easy way to add paper bills, receipts, artwork, notes, insurance, health and other paperwork to your account. Just download a free scanning app to make documents more legible while also converting them to PDFs so you can add multi-page documents to AboutOne.
We recommend the free versions of CamScanner and Genius Scan - available on Android, iOS, and Windows Phone.
Using CamScanner as an example: Simply scan the item and click the Arrow button in the bottom right corner.
Select the Email option and then select in what format you'd like to file your item (JPG or PDF).
Your item will then appear as an attachment in a new email. Send this email to firstname.lastname@example.org, making sure the "From" email address is the email address associated with your AboutOne account. Your item will appear in your AboutOne stream as a new entry.
IFTTT is a fantastic way to integrate AboutOne with the other tools you're already using. You can use it to automatically send photos and information from your favorite webapps, such as Instagram, Facebook, Gmail, or Dropbox, to your AboutOne account! Please note, IFTTT can only send emails to your AboutOne account from a Gmail email address. IFTTT does not have the ability to do this with other types of email addresses.
The first thing you'll need to do is set up an IFTTT account. You'll receive an email with a confirmation link that you'll need to click before you can use IFTTT.
Click the Channels link at the top of the page. Select the channel you'd like to activate. Then click the blue Activate button.
This will take you to sign into your account for that channel. For example, if setting up the Gmail channel, you'll be directed to sign into your Gmail account.
You may also be asked to Grant Access to IFTTT to access your account. Granting access is the only way for this to work. If you deny access, you will not be able to use IFTTT to automate sending information from these webapps to your AboutOne account.
Once you grant access, that channel is activated and ready to be used in a recipe. Do this for each channel you'd like to use.
*Note: The Gmail address you set up MUST be the email address associated with your AboutOne account in order for the emails to arrive into your AboutOne account.
Click the Recipe link to the right of each recipe photo and then click Use Recipe. Type email@example.com into the To Address field.
Apply a label such as 'AboutOne' to emails and have them automatically sent to your AboutOne Account. (Learn how to add labels in Gmail here.)
Amy Metherell Jan 07 • Product News & Updates / New Features
This release includes various bug fixes including:
1. Babysitter Report - We've added a Babysitter Report to the Reports Dashboard. Click View Report and a new tab opens where you can customize the babysitter report with children, bedtimes, and instructions.
2. Product Search - We've also added a Product Search to the Possessions section of the site. Simply search for any keyword and select the inventory item you wish to add to your Possessions. All the relevant information will be filled in for you, making adding possessions a snap!
3. Delete Entries from Shared With Me stream - You can now clean up your 'Shared with Me' stream by deleting entries you no longer need. Simply click the entry and click the Delete button.
4. Copy 'Shared With Me' Entries to Your Own Stream - You can now also copy entries that have been shared with you to your own stream. Just click the entry and click the Copy to Stream button.***
*Comments will not copy to your stream.
**Not available for Health Appointments, Health Allergies/Conditions, Health Medications/Supplements, or Education Grade entries.
Amy Metherell December 03, 2012 • Product News & Updates / Coming Soon!
You missed the Inbox feature of Version 1, so we're now implementing a way to email entries into AboutOne. This is a very exciting feature that we hope will make adding information into AboutOne even easier.
There are plenty of ways to add information into AboutOne, but how about getting information out? We will be adding a Print button to entries for easy printing of your data.
Another highly-requested feature is a Possession Report that you can print for insurance purposes, etc.
If you missed the release of Shareables, you must check it out! This month, we will be adding the ability to see who has viewed & commented on a shared entry right from the stream.
We hope you're as excited as we are about the new features we're working on. As always, please feel free to send us your feedback to firstname.lastname@example.org.
Amy Metherell August 06, 2012 • Frequently Asked Questions / Getting Started
For the best AboutOne experience, and to access all of AboutOne's features, we recommend the following web browsers:
AboutOne may work with other browsers, but you may experience performance or UI issues when using them.
To determine which version of Internet Explorer you're using, open the program's Help menu and click "About Internet Explorer".
If you're using Internet Explorer 8.0 (or earlier), we strongly encourage you to get the latest version—not only for an optimal AboutOne experience, but also for the important security improvements that were made in the update.
You can find all the latest browser versions here.